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"comment": "Thank you, Gayl! We're glad we could accommodate you and that the visit brought you relief. Your recommendation means a lot to us, and we're happy to hear you found the piece!",
"updateTime": "2026-05-22T12:54:21.180948Z"
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"comment": "I'm from out of town and thought I had the rubber end piece from my hearing aid stuck in my ear canal. I was 'fit' in for an appointment the same day to accommodate my situation. The Dr. and her receptionist were extremely personable. I was very relieved when she assured me there was nothing stuck in it. I was not charged for the visit!\nI would highly recommend this business!!\nP.s. I found the piece on the bathroom floor when I returned home. \ud83e\udd2d",
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"comment": "Thank you, William! We're glad to hear that our hearing specialist provided excellent service and listened to your comments. Your satisfaction is important to us!",
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"comment": "The hearing specialist listened to my comments and gave excellent customer service.",
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"comment": "Thank you, Perry, for taking the time to leave a review. We appreciate your feedback!",
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"comment": "Thank you, Christopher, for taking the time to leave a review. Your feedback is appreciated!",
"updateTime": "2026-04-29T21:53:49.888408Z"
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"comment": "Thank you, Rocky! We appreciate your kind words and are glad to hear that our team took the time to explain everything to you. Your recommendation means a lot to us!",
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"comment": "Very nice ladies Took time with me and explained everything very well would recommend",
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"displayName": "Crystal McCubbin"
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"comment": "Thank you, Crystal! We're grateful for your kind words about our caring and compassionate staff. Your support means a lot to us!",
"updateTime": "2026-04-26T01:56:36.800517Z"
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"comment": "Caring, compassionate staff",
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"comment": "Experience was great. I am having a problem with one of my hearing aids.",
"createTime": "2026-04-24T17:35:27.616785Z",
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"displayName": "Ralph Murray"
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"reviewReply": {
"comment": "Thank you, Ralph! We truly appreciate your kind words about Lisa and Ashley. It's great to hear that they provided you with such a positive experience and met your hearing needs. Your feedback means a lot to us!",
"updateTime": "2026-04-15T15:57:57.260009Z"
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"comment": "Nice comfortable office\nLisa at front desk is warm friendly and very helpful.. Ashley is nice, friendly and very good at what she does and takes good of my hearing needs . She fit me with the hearing aids that works with my hearing problem . Thank you ladies very much. God bless",
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"comment": "Thank you, Jeanie! We're glad to hear that Lisa made you feel welcome during your check-in and that Ashley provided such attentive service during your appointment. Your appreciation for their efforts means a lot to us!",
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"comment": "Lisa was very helpful and friendly as I checked in, and I really appreciated that as this was the first time that I had ever been there. Ashley did great with my appointment . She tried several different things to help me get the best service out of my Hearing Aids.. She took time with me, and that means a lot to me as the patient!",
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"comment": "Thank you, Ernest! We're glad to hear you had a pleasant and informative experience. Your recommendation means a lot to us!",
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"comment": "Very pleasant, informative, relaxed but still professional experience. I highly recommend this supplier for your hearing needs.",
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"comment": "Thank you, Hubert, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Michael! We're glad to hear that you found the process straightforward and that our staff was helpful. Your feedback is appreciated!",
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"updateTime": "2026-02-18T22:02:07.118970Z"
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"comment": "Very helpful and friendly staff. I didn't get my hearing aids from them but they helped me getting them working again.",
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"comment": "Nice people, they found the problem with my hearing aid quickly.",
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"comment": "Thank you, Mr., for your kind words about our team and the support you received; we appreciate your feedback and are glad to hear you had a positive experience.",
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"comment": "My husband and I both recently got hearing aids. Options covered by our insurance as well as out of pocket options were thoroughly explained. Audiologist and receptionist are very pleasant and go out of their way to help you.",
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"comment": "We apologize for any inconvenience you experienced with the rechargeable hearing aid batteries. Our team is here to assist you further, please feel free to reach out to us via text or call so we can find a solution that works for you.",
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"comment": "It was a pleasure helping your Mom to a better quality of life! Thank you for your kind words.",
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"comment": "We appreciate you choosing Best Value Hearing Care Centers for your hearing test!",
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"comment": "Thank you, Tim! We especially enjoy helping good people to a better quality of life!!",
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"comment": "This is the Best, Most Reliable Hearing Aide business around. Extremely knowledgeable, up to the minute technology available with their products and most courteous & friendly staff and Technicians around!! Jim Young (Owner) runs a fine-tuned organization! Steve Estes helped several members of my family and friends and did an amazing job! They stand behind their work and they are Honest & genuinely care about your personal needs and well being. Hear what you are Missing!!!",
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"comment": "Jon was great. He took the time to make sure my hearing was the best it could be.",
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"comment": "Nice people. Always do a great job. Hearing aides look and feel like new when they are finished.",
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"comment": "All of my experiences with Jon Richardson at the Best Value Hearing in West Jefferson, NC have been positive. I have had regular follow-up visits with Jon to have my hearing aids cleaned, to have Hearing checks and to get more batteries. (One of the things that makes dealing with BVH is that part of the deal includes a three-year supply.) Jon has always been very patient and professional in dealing with any questions or issues that I may have had. There have been few issues since my Audibel hearing aids have worked well. Being able to use my iPhone as a remote to control the volume and other settings is an option that I would recommend to anyone considering hearing instruments.\nT. D. Moore, West Jefferson, NC",
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"comment": "All has gone well since receiving my hearing aids. Jon has always been helpful.",
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"comment": "My husband is the patient",
"createTime": "2017-06-22T20:10:55.321Z",
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"comment": "It was wonderful! Jon and the staff were sooo helpful and efficient. Looking forward to working with them in the future. Thank you so much, Larry and Kathy Billings",
"createTime": "2017-06-19T17:32:50.699Z",
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"comment": "You are blessed to have hearing within normal limits, Wendy! The owners, Jim and Donna Young, are Nationally Board Certified in Hearing Instrument Sciences (BC-HIS) and we appreciate your kind review.",
"updateTime": "2017-06-15T20:13:51.490Z"
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"comment": "Nice doctor, helpful. Test was easy and we were done good time. My hearing was good!",
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"comment": "I went to Best Value Hearing Care Center with my husband to get his hearing checked. I have been wearing hearing aids for close to 25 years but not from here. I liked the way they explained things to him. He only needed one, but I ordered 2. I thought my old ones were doing a fine job, boy was I wrong. After the new ones were adjusted I went home to a new world. I took my dog outside and it was starting to rain. I realized I hadn't heard the rain hitting the leaves in a long time. I just stood and listened to the rain till my dog must have thought I'd lost my mind. Now I love to go outside and listen to the birds again. You don't realize you've lost part of your\u200b hearing till you get it back. If you are having problems hearing this is the place to go, the staff is understanding and very helpful.",
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"comment": "Always professional in all their work. Definitely the place to go if you have a hearing loss.",
"createTime": "2017-05-11T23:21:58.933Z",
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"comment": "Thank you for your kind words, Mr. Pipes!",
"updateTime": "2017-05-09T19:44:24.632Z"
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"comment": "I had a great visit. I would highly recommend you to all friends who are hearing impaired. Thanks for everything.",
"createTime": "2017-05-09T17:43:26.546Z",
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"displayName": "Gail Kailbourne"
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"comment": "Thank you! It was a pleasure working with you and your mother, Gail.",
"updateTime": "2017-01-31T19:28:19.463Z"
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"comment": "I recently purchased hearing aids from Best Value Hearing Center in Hickory, NC for my mother who resides in a Nursing Home. The hearing aids come with a one-time loss or damage warranty (with a reasonable handling fee). One of her aids was lost at the facility. Jim Young, at Best Value, promptly replaced the aid at the agreed upon price, and met with us to give the same careful adjustment to the replacement aid that he had given originally. He was compassionate, thorough, and fair in his dealings with us. I would recommend Best Value to anyone seeking fair and prompt service for a replacement aid. It should also be mentioned that the office staff at Best Value were courteous, prompt, and helpful.",
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"displayName": "John Wyckoff"
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"comment": "Thank you very much for your kind words, Mr. Wyckoff! Great Costumer Service has been our goal since we started in 1973.",
"updateTime": "2017-01-04T19:29:57.582Z"
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"comment": "About six years ago I purchased my first set of hearing aids from a competitor. I never felt they helped my hearing very much and was never happy with them. A few years ago I had a problem with one of the hearing aids. I was told they could not be fixed in the office and would have to be sent back to the factory at the cost of more than a hundred dollars. By happenstance I was in the Best Value Hearing Care office in Hickory with my wife. While there I mentioned to Donna the problem with my hearing aid. She said \u201clet me take a look at it\u201d. After a few minutes she returned with the hearing aid repaired. When I asked the cost, she said \u201cno charge, maybe when you need your next set of hearing aids you will come to us\u201d.\n\nA year ago one of those hearing aids died. Without hesitation, I went back to Best Value Hearing Care in Hickory and purchased the Cadillac of hearing aids. In addition to helping my regular hearing, they had the ability, through a separate device, to connect to my cell phone and TV. That turned out to be a fantastic benefit and works wonderfully. Over the last year I have gone back to the office on a number of occasions to fine tune my hearing aids. Without exception, I have found the office staff to be very helpful and cooperative. And, the customer support I have received from Jim Young has been nothing short of outstanding!",
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I'm from out of town and thought I had the rubber end piece from my hearing aid stuck in my ear canal. I was 'fit' in for an appointment the same day to accommodate my situation. The Dr. and her receptionist were extremely personable. I was very relieved when she...
Gayl O'DONNELL, on GoogleThe hearing specialist listened to my comments and gave excellent customer service.
William Bradshaw, on GoogleVery nice ladies Took time with me and explained everything very well would recommend
Rocky Nichols, on GoogleCaring, compassionate staff
Crystal McCubbin, on GoogleExperience was great. I am having a problem with one of my hearing aids.
Steve Snyder, on GoogleNice comfortable office Lisa at front desk is warm friendly and very helpful.. Ashley is nice, friendly and very good at what she does and takes good of my hearing needs . She fit me with the hearing aids that works with my hearing problem . Thank you ladies very...
Ralph Murray, on GoogleLisa was very helpful and friendly as I checked in, and I really appreciated that as this was the first time that I had ever been there. Ashley did great with my appointment . She tried several different things to help me get the best service out of my Hearing...
Jeanie Graham, on GoogleVery pleasant, informative, relaxed but still professional experience. I highly recommend this supplier for your hearing needs.
Ernest Lippard, on GoogleThe process was straightforward and simple. The staff was polite, efficient, and very helpful.
Michael Loden, on GoogleVery helpful and friendly staff. I didn't get my hearing aids from them but they helped me getting them working again.
Robin, on GoogleNice people, they found the problem with my hearing aid quickly.
Tom Fournier, on Google
